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Guests and etiquette

Digital wedding invitations for older guests and relatives

7 min read

Updated

A digital wedding invitation can work for older guests with a little care: what to tell them, who can help, and a printed backup for the one or two.

Many older guests open a digital wedding invitation without any trouble when it comes from someone they know, with one line that says what it is. For the few who cannot, or would rather not, post a printed card with the same words and take their reply by phone.

A white iron garden gate framed in white roses, with the words tap to open, in the Blanc Garden sample invitation
Blanc Garden opens on a gate that tells the guest what to do. The details are from the public demo.

Will older guests be able to open a digital invitation?

Most will, and you can find out which ones will not before you send a thing. Mark the handful of people on your list who do not use a smartphone, or do not like to. You almost certainly know their names already.

Some guests manage a phone better than anyone else in the family. Some never open a link from a number they do not recognise. Plan around habits and phones, and leave birthdays out of it.

What should you tell guests before the link arrives?

Tell them it is coming, who it is from, and what they will see first. A link that arrives without warning can look like a scam, and sensible people ignore those. A word at Sunday lunch is enough, or a short call:

Your invitation is coming from me on WhatsApp on Thursday, as a link. Tap the link and it opens. There is nothing to download and no password.

Check that every word of that is true of your invitation before you say it. Most digital invitations open in the phone’s own browser, with no app and no account, but ask whoever made yours if you are not sure. A promise that fails at the first tap is worse than no promise.

Then describe the first screen. Many digital invitations open on something closed, such as an envelope, a wax seal or a garden gate, and a guest who has never seen one may wait politely for something to happen. “You will see a wax seal. Tap it” is the sentence to say out loud.

If your invitation plays music, mention that too. Music that starts with the first tap is a surprise nobody needs in a quiet sitting room.

Send the link from your own number, with their name in the first line. Our note on how to send wedding invitations by WhatsApp has messages you can copy.

Can a family member help a guest reply?

Yes, and for some households it is the best answer. Choose one helper for each household that wants one: a grandchild, a niece, the neighbour who sorts out the television. Ask them to sit with the guest, open the invitation together, and stay until the reply is sent.

Most reply forms ask whether the guest can come and who in the household is coming, and many ask for a meal choice and any dietary needs. Look for the box for a message to you. It is where a guest can mention the stairs, the hearing aid or the seat near the door, without a phone call about it. If you want to know about access, ask it as a question of its own.

Agree beforehand whose email address goes on the form, so that any confirmation reaches someone who will read it.

What if a guest does not have a smartphone?

Post them a printed card. It need not be elaborate. Print the same words as the invitation on good card, at home or at a local printer: the names, the date, the time, the venue and the date to reply by. Our checklist of what to include on a wedding invitation has the full list. Then add one line that says how to reply:

Please telephone Anjali on [your number] by 1 May.

When they ring, write their answer into the same guest list as everyone else’s, that evening. You will not be hunting for a note on the back of an envelope the week before the wedding. For a guest who would rather hear the details, read the date, the time and the venue over the phone, and say you will ring again a week before the day.

How do you make a digital invitation easy to read and to hear?

Test it yourself before you share the link. Many people set larger text in their phone’s settings. Borrow the phone of the guest you are most concerned about, or set your own to its largest text, and open your invitation. Read the date, the venue and the reply form. Then do the same on the oldest phone anyone in the family still uses.

Think about hearing as well as sight. RNID, the national charity for people with hearing loss, puts the figure at about one in three adults in the UK (RNID, 2026). So never let music or a voice carry a fact that is not also written down. On the phone, speak slowly, and follow the call with a short written message of the date, the time and the place.

If anything is hard to read, ask whoever made the invitation to change it before it goes out. Small grey type on a pale page is the usual culprit.

What do you say on the phone call?

Some couples like to have the words in front of them:

Hello Uncle Peter, Tom here. Anjali and I are sending our wedding invitations this week, and I wanted to tell you first. Yours will come on WhatsApp, from my number. When you tap the link, you will see a wax seal. Tap it, and the invitation opens. There is a form on the page for your reply. If you would rather tell me on the phone, that is fine too, and I will fill it in for you.

Change the seal to whatever your invitation opens on. Keep the last sentence. It tells the guest there is no wrong way to answer.

If you are still deciding whether a link suits your family at all, read our note on whether digital wedding invitations are acceptable, then make the first call this week, to the guest you would most like to see at the wedding.

Questions couples ask

Should older guests get a paper invitation instead?

Only the ones who do not use a smartphone, or who tell you they would rather have paper. Post them a printed card with the same words as the digital invitation, and one line that says how to reply by phone. Everyone else can receive the link.

How do you stop a wedding invitation link looking like a scam?

Send it from your own number, with the guest’s name in the first line, and tell them it is coming before it arrives. A message from a known sender that says what the link is gets opened. A bare link from a number nobody recognises is ignored, and rightly.

Can someone else reply for an older guest?

Yes. A family member can sit with the guest and send the reply with them, or you can take the answer by phone and add it to your guest list yourself. Agree whose email address goes on the form, so that any confirmation reaches someone who reads it.

What if an older guest is hard of hearing?

Make sure that music or a voice never carries a fact that is not also written on the page. RNID puts hearing loss at about one in three adults in the UK, so this helps more guests than you might expect. On the phone, speak slowly and send the key details in writing afterwards.

Sources

  1. RNID, Prevalence of deafness and hearing loss, 2026.

When you are ready

Create your digital wedding invitation

Choose a design from our collections, and we make it yours: your names, your words, your day. Guests open it on their phone, reply inside the invitation, and every answer lands in your guest list. Two languages at no extra cost. Paid once per wedding, from £149.

Every design opens on your phone as your guests will see it. How it works

Keep reading

All the notes